GoChop User AgreementEffective Date: 10 Sep 20241.Introduction and acceptance: Welcome to GoChop’s User Agreement ("Agreement") The Agreement
contains the terms and conditions governing your access to and use
of our web app, recipe management services, and content
(collectively, "GoChop Services").
2.Who We Are:We are GoChop Production (“GoChop” for short) – a company operating under Hong Kong’s law. We provide a web app for users to import, save, and manage recipes, as well as purchase ingredients. If you have any questions about this Agreement or any aspect of GoChop Services, please do not hesitate to contact us at [email protected] 3.Privacy policy:Your use of GoChop Services is also subject to our Privacy Policy, which describes the data we collect, including our method of collection, our use, disclosure, and protection of personal data. By using GoChop Services, you consent to our collection and use of your data as described in our Privacy Policy. If you do not agree with how we handle your data, your only option is to refrain from using GoChop Services.
4.User accounts and authentication: To manage recipes and use other features on GoChop Services, you must create an account and submit personal data to us. By creating an account, you agree to provide accurate, current, and complete information about yourself as prompted during the registration process. You are responsible for maintaining the accuracy of the data and for updating it as necessary.
The following requirements apply to your registration:4.1Account Eligibility:You must be at least 18 years old to create an account and use GoChop Services. By creating an account, you represent and warrant that you meet this age requirement and that you have the legal capacity to enter into this Agreement.
4.2Account Security:You are responsible for maintaining the confidentiality of your account credentials, including your password, and for restricting access to your account. You agree to notify GoChop immediately if you suspect any unauthorized use of your account or any other breach of security. You are solely responsible for all activities that occur under your account, whether or not you have authorized those activities.
4.3Third-Party Authentication Services:We offer the option to sign up or log in using third-party social services, such as Facebook and Google. If you choose to authenticate via these services, you allow GoChop to access and use certain information from your third-party account, such as your name and email address, in accordance with the privacy settings you have on the applicable social media account. You are responsible for ensuring that your use of third-party authentication complies with the terms and conditions of those services. Click on Google or Facebook to read their terms of services.
4.4Account Suspension/Termination: You have the right to terminate your account at any time by using the account deletion button in your profile area. GoChop reserves the right to suspend or terminate your account at any time if we believe that you have violated this Agreement or engaged in unauthorized or illegal activities. If your account is terminated, you may lose access to your content and any other information associated with your account. GoChop is not liable for any loss resulting from such termination.
By creating and using a GoChop account, you acknowledge and agree to these terms regarding account management and authentication.5.Your use of GoChop Services:By accessing and using GoChop Services, you agree to comply with this Agreement and all applicable laws and regulations. Your use is subject to the following terms:
5.1Permitted Uses:GoChop provides a platform for recipe sharing and management, meal planning, and ingredient purchase. You may use GoChop Services for personal, non-commercial purposes to (i) import, browse, save, and manage recipes; (ii) plan meals and add recipes to your calendar; (iii) purchase ingredients through our partner services; and/or (iv) share and interact with content, including user-generated recipes.
5.2Prohibited Activities:When using GoChop Services, you agree not to (i) engage in unlawful activities, including using GoChop Services for any illegal purpose or in violating any local, state, national, or international law; (ii) misuse the web app, including disrupting or interfering with the normal operation, such as by transmitting viruses, spamming, or overloading our servers; (iii) scrape or harvest data, including by engaging in unauthorized data mining, scraping, or use of automated systems to extract data from the web app; (iv) post harmful content, including uploading and sharing content that is offensive, defamatory, infringing, or otherwise harmful to others; or (v) infringe on anyone’s intellectual property, including GoChop’s intellectual property and those of other users and third parties.
5.3Compliance with Local Laws:You are responsible for ensuring that your use of GoChop Services complies with all applicable laws and regulations in your jurisdiction, including those related to privacy, data protection, and online conduct.
5.4Monitoring and Enforcement:GoChop reserves the right to monitor your use of GoChop Services to ensure compliance with this Agreement. We may investigate and take appropriate action against any user who violates this Agreement, including reporting unlawful activity to law enforcement and terminating your access.
6.User Content: Aside from content from GoChop and affiliates, our web app also
allows users to submit, post, and share their own content, including
recipes, photos, comments, and other materials (collectively, "User
Content"). For any User Content you submit to our web app, you agree
to the following terms:
6.1Rights to submit and share User Content:You retain ownership of your User Content. We do not claim any ownership in any User Content. However, by submitting User Content, you grant GoChop a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in connection with GoChop Services. This includes the right to use your User Content for marketing and promotional purposes on our web app, social pages, and channels – whether existing now or to be added later.
6.2Responsibility for User Content:You are solely responsible for the User Content you upload to our web app. This means that you must ensure that (i) the User Content is accurate and not misleading; (ii) you have the necessary rights and permissions to submit the User Content, including respecting the intellectual property rights of others; and (iii) the User Content does not violate any laws or the rights of any third party, including privacy rights and rights of publicity.
6.3Prohibited User Content:With respect to User Content, you must not (i) post offensive or inappropriate User Content, including User Content that is defamatory, obscene, discriminatory, or hateful; (ii) upload User Content that infringes on the intellectual property or other rights of third parties, such as copyrighted material or trademarks, without proper authorization; (iii) share malicious User Content, such as viruses, malware, or any other material intended to disrupt or harm GoChop Service or GoChop, its affiliates, or other users; or (iv) post false or misleading User Content intended to deceive other users.
6.4Moderation and Removal:You are aware that we do not pre-screen User Content but reserve the right to review, monitor, and remove any User Content that violates this Agreement or is deemed inappropriate at our sole discretion. We may also suspend or terminate your account if you repeatedly violate the terms in this section.
6.5MUser Feedback: If you provide GoChop with feedback, suggestions, or ideas about
GoChop Services ("Feedback"), you acknowledge that such Feedback
is not confidential, and you authorize GoChop to use this Feedback
without restriction or compensation.
By submitting User Content, you agree to the terms above and understand that GoChop is not liable for any user Content provided by users. You also agree to respect the rights of other users and to engage in a community that promotes positive and constructive interactions.7.Reporting intellectual property infringement: As already highlighted, we do not support users submitting User Content that infringes any individual’s copyright or other intellectual property. Therefore, if you are a user or a third party who believes that your intellectual property rights have been infringed by content on GoChop Services (for example, a recipe you legally own is appearing on our web app without your approval), please contact us promptly at [email protected] with a detailed description of the alleged infringement and sufficient proof. We will take appropriate action, which may include investigating and removing the infringing content and terminating the accounts of repeat infringers. 8.Our intellectual property rights: This section outlines the ownership and use of intellectual property associated with GoChop Services.
8.1Ownership of Content:Excluding User Content, all content, features, and functionality provided by GoChop—including but not limited to texts, photos, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the overall design and organization of the web app—are the exclusive property of GoChop and its licensors. This content is protected by copyright, trademark, and other intellectual property laws in Hong Kong, Singapore, and other locations.
8.2User License to Access and use Content:Subject to your compliance with this Agreement, GoChop grants you a limited, non-exclusive, non-transferable, revocable license to access and use GoChop Services, including our content (described above) for your personal, non-commercial use. This license does not grant you any rights to (i) modify, copy, distribute, reproduce, publish, transmit, or create derivative works of our content without our prior written consent; and (ii) use our trademarks, logos, or branding without express permission, except as permitted by law.
8.3Restrictions on use of our Intellectual Property:You agree not to (i) use our content in a manner that infringes on our intellectual property rights or those of any third party; (ii) engage in activities that could harm, misuse, or dilute our intellectual property, including unauthorized reproduction or commercial exploitation of our content; and (iii) circumvent or interfere with any security features related to our content, including any digital rights management mechanisms.
8.4Our Trademarks:The GoChop name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of GoChop or its affiliates or licensors. You must not use these trademarks without our prior written permission, including in connection with another product or service. All other names, logos, product and service names, designs, and slogans on GoChop Services are the trademarks of their respective owners.
9.Placing orders:GoChop allows you to purchase ingredients in two options:
9.1Self-collect at Pickup Points
9.1.1Self-collect and payment:You may pay GoChop directly via our secured online payment methods, including credit card payments and Octopus. Once payment is confirmed, GoChop will physically purchase the selected items on your behalf.
9.1.2Pickup; Responsibility for Delays:After GoChop has purchased the items, you are responsible for collecting the order directly from the pickup point. GoChop will notify you when the order is ready for collection. You are expected to promptly pick up your order at the store within a reasonable time after notification from us. In the event that you delay picking up your order, you are responsible for any damages and losses to the items.
9.1.3Order Instructions and Commercial Reasonableness:We endeavor to go by any instructions you include in your order. However, in the event that your instructions are not commercially reasonable, we reserve the right to prepare your order in accordance with commercially reasonable processes, and we shall have no responsibility to refund or be liable for any losses regarding not following your instructions.
9.1.4Allergies:The items on our web app may not have information regarding allergies. Please reach out to us before placing an order if you have any allergic reactions or dietary restrictions, as we are not liable for any injuries caused by the ingredients purchased on your behalf.